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FAQ

  • Q Has SZGH been audited by third parties?

    A
    Yes. SZGH has been verified by Bureau Veritas (BV) and passed the SGS Gold Plus Supplier Assessment, both conducted in March 2018. These assessments confirmed our manufacturing capabilities and quality management systems.

  • Q How many patents does SZGH hold?

    A
    SZGH holds over 100 patents, including utility model patents for CNC machine and robot arm structures, software copyrights for CNC control systems and robot control software, and design patents.

  • Q Are SZGH robot arms also CE certified?

    A
    Yes. Our robot arm products, along with CNC controllers, all comply with CE safety and electromagnetic compatibility requirements.

  • Q Are SZGH CNC machines CE certified?

    A
    Yes. All SZGH CNC machines carry CE certification (Certificate No. EBO2307022-V060), meeting European safety standards EN 60204-1:2018, EN ISO 12100:2010, EN ISO 16090-1:2018, and EMC standards EN IEC 61000-6-4:2019 and EN IEC 61000-6-2:2019.

  • Q Can I visit the SZGH factory?

    A
    Yes. We welcome customers and partners to visit our Shenzhen facility. Contact us through our inquiry form and include "Factory Visit" in your message to schedule a tour.

  • Q How large is the SZGH factory?

    A
    The SZGH manufacturing facility covers 20,000 m² and includes production workshops for CNC machines, robot arms, CNC controllers, as well as R&D labs, testing centers, and warehouse/shipping facilities.

  • Q Where is the SZGH factory located?

    A
    Our factory is located at South Digital Innovation Industrial Base, No. 80 Puxia Road, Liuyue Community, Henggang Street, Longgang District, Shenzhen, Guangdong, China.

  • Q What kind of after-sales support does SZGH provide?

    A
    SZGH provides 24/7 technical support, including remote diagnostics, on-site installation assistance, operator training, maintenance guidance, and spare parts supply. Our team is recognized for fast response times and customer-focused service.

  • Q Does SZGH have its own R&D team?

    A
    Yes. Our R&D department includes 100+ engineers working across CNC labs, robotics labs, and an automation R&D center. We independently develop CNC controllers, servo drives, robot control systems, and mechanical structures.

  • Q How large is the SZGHT team?

    A
    SZGH has over 300 staff members, including more than 100 R&D engineers. Our core leadership team brings over 55 years of combined experience in CNC systems, robotics, production management, and technical support.

SZGH — Manufacturing Automation Upgrade Expert for SMEs

We help small and medium manufacturers compete with less labor, lower cost, and smarter machines — through CNC system and CNC machinery and industrial robots total solution built for real factory floors, not just showrooms.
Trusted by 3,000+ factories across 126 countries.

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Contact Us

Tel: +86-18925223781
Email:  export02@szghtech.com
WhatsApp:  +86-18925223781
Add: South Digital Innovation Industrial Base, Longgang District, Shenzhen, Guangdong , China
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