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FAQ

  • Q Are SZGH robot arms also CE certified?

    A
    Yes. Our robot arm products, along with CNC controllers, all comply with CE safety and electromagnetic compatibility requirements.

  • Q Are SZGH CNC machines CE certified?

    A
    Yes. All SZGH CNC machines carry CE certification (Certificate No. EBO2307022-V060), meeting European safety standards EN 60204-1:2018, EN ISO 12100:2010, EN ISO 16090-1:2018, and EMC standards EN IEC 61000-6-4:2019 and EN IEC 61000-6-2:2019.

  • Q Can I visit the SZGH factory?

    A
    Yes. We welcome customers and partners to visit our Shenzhen facility. Contact us through our inquiry form and include "Factory Visit" in your message to schedule a tour.

  • Q How large is the SZGH factory?

    A
    The SZGH manufacturing facility covers 20,000 m² and includes production workshops for CNC machines, robot arms, CNC controllers, as well as R&D labs, testing centers, and warehouse/shipping facilities.

  • Q Where is the SZGH factory located?

    A
    Our factory is located at South Digital Innovation Industrial Base, No. 80 Puxia Road, Liuyue Community, Henggang Street, Longgang District, Shenzhen, Guangdong, China.

  • Q What kind of after-sales support does SZGH provide?

    A
    SZGH provides 24/7 technical support, including remote diagnostics, on-site installation assistance, operator training, maintenance guidance, and spare parts supply. Our team is recognized for fast response times and customer-focused service.

  • Q Does SZGH have its own R&D team?

    A
    Yes. Our R&D department includes 100+ engineers working across CNC labs, robotics labs, and an automation R&D center. We independently develop CNC controllers, servo drives, robot control systems, and mechanical structures.

  • Q How large is the SZGHT team?

    A
    SZGH has over 300 staff members, including more than 100 R&D engineers. Our core leadership team brings over 55 years of combined experience in CNC systems, robotics, production management, and technical support.

  • Q What certifications does SZGH hold?

    A
    All SZGH products carry CE certification meeting European safety standards (EN 60204-1:2018, EN ISO 12100:2010, EN ISO 16090-1:2018). The company is also verified by Bureau Veritas (BV) and SGS.

  • Q Does SZGH develop its own technology?

    A
    Yes. SZGH independently develops and manufactures its own CNC controllers, servo drives, motors, and robot control systems. We hold over 100 patents and have been recognized as a China National High-Tech Enterprise since 2017.

SZGH — Manufacturing Automation Upgrade Expert for SMEs

We help small and medium manufacturers compete with less labor, lower cost, and smarter machines — through CNC system and CNC machinery and industrial robots total solution built for real factory floors, not just showrooms.
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Tel: +86-18925223781
WhatsApp: +86-18925223781
Add: South Digital Innovation Industrial Base, Longgang District, Shenzhen, Guangdong , China
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