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FAQ

  • Q Has SZGH been audited by third parties?

    A
    Yes. SZGH has been verified by Bureau Veritas (BV) and passed the SGS Gold Plus Supplier Assessment — both in March 2018.

  • Q How many patents does SZGH hold?

    A
    SZGH holds over 100 patents, including utility model patents for CNC machine and robot arm structures, software copyrights for CNC control systems and robot control software, and design patents.

  • Q Are SZGH robot arms also CE certified?

    A
    Yes. Our robot arm products, along with CNC controllers, all comply with CE safety and electromagnetic compatibility requirements.

  • Q Are SZGH CNC machines CE certified?

    A
    Yes. All SZGH CNC machines carry CE certified, Machinery Directive 2006/42/EC — certificate no. EBO2307022-V060, covering the tested models (EN 60204-1:2018, EN ISO 12100:2010, EN ISO 16090-1:2022, EMC EN IEC 61000-6-2/-6-4).

  • Q Can I visit the SZGH factory?

    A
    Yes. We welcome customers and partners to visit our Shenzhen facility. Contact us through our inquiry form and include "Factory Visit" in your message to schedule a tour.

  • Q How large is the SZGH factory?

    A
    The SZGH manufacturing facility covers 20,000 m² and includes production workshops for CNC machines, robot arms, CNC controllers, as well as R&D labs, testing centers, and warehouse/shipping facilities.

  • Q Where is the SZGH factory located?

    A
    Our factory is located at South Digital Innovation Industrial Base, No. 80 Puxia Road, Liuyue Community, Henggang Street, Longgang District, Shenzhen, Guangdong, China.

  • Q What kind of after-sales support does SZGH provide?

    A
    SZGH provides 24/7 technical support, including remote diagnostics, on-site installation assistance, operator training, maintenance guidance, and spare parts supply. Our team is recognized for fast response times and customer-focused service.

  • Q Does SZGH have its own R&D team?

    A
    Yes. Our R&D department includes 100+ engineers working across CNC labs, robotics labs, and an automation R&D center. We independently develop CNC controllers, servo drives, robot control systems, and mechanical structures.

  • Q How large is the SZGHT team?

    A
    ZGH has 300+ staff in total, including 100+ R&D engineers. Our core leadership team brings over 55 years of combined experience in CNC systems, robotics, production management, and technical support.

SZGH — Manufacturing Automation Upgrade Expert for SMEs

We help small and medium manufacturers compete with less labor, lower cost, and smarter machines — through CNC system and CNC machinery and industrial robots total solution built for real factory floors, not just showrooms.
Trusted by 3,000+ factories across 126 countries.

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Tel: +86-189-2522-3781
Email:  export02@szghtech.com
WhatsApp:  +86-189-2522-3781
Address: Building 5, South Digital Innovation Industrial Base, No. 80 Puxia Road, Liuyue Community, Henggang Street, Longgang District, Shenzhen, Guangdong 518115, China
Branch office: Fenggang Town, Dongguan, Guangdong, China
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