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FAQ

  • Q What certifications does SZGH hold?

    A
    All SZGH products are CE certified (certificate no. EBO2307022-V060). Our factory has been verified by Bureau Veritas and passed the SGS Gold Plus Supplier Assessment (both March 2018); our quality system is ISO 9001:2015 certified. Note that ISO 9001 is a quality-management

  • Q Does SZGH develop its own technology?

    A
    Yes. SZGH independently develops and manufactures its own CNC controllers, servo drives, motors, and robot control systems. We hold over 100 patents and have been recognized as a China National High-Tech Enterprise since 2018.

  • Q How long has SZGH been in business?

    A
    SZGH was founded on November 19, 2013. With 13+ years of experience in CNC systems and industrial automation, we have grown into one of China's leading manufacturers of CNC machines and robot arms.

  • Q Where is SZGH located?

    A
    SZGH is headquartered in Shenzhen, Guangdong, with a 20,000 m² manufacturing facility in Longgang. We also operate a branch office in Fenggang, Dongguan, handling sales, spare parts and after-sales support.

  • Q What does SZGH manufacture?

    A
    SZGH manufactures CNC machine tools (lathes, milling machines, turn-mill compound machines, drilling & tapping machines), industrial robot arms (welding, palletizing, spraying, grinding, handling, general-purpose, and collaborative robots), and CNC control systems. We also provide integrated CNC + robot automation solutions.

  • Q Can SZGH machines integrate with my existing production line?

    A
    Yes. Because SZGH develops both CNC machines and robot arms in-house, our equipment integrates seamlessly into existing production lines. Our engineering team provides custom integration consulting at no charge for qualified projects.

  • Q Do you provide installation and training?

    A
    Yes. SZGH provides on-site installation assistance, operator training, and technician training. We also offer 24/7 remote technical support, video tutorials, and a global spare parts network.

  • Q What is the lead time for CNC machines and robot arms?

    A
    Standard CNC machines and robot arms typically ship within 30–45 days. Custom configurations and integrated CNC + robot automation lines may require 60–90 days. Express options are available on selected models.

  • Q Can I visit the SZGH factory?

    A
    Yes. We welcome customers and partners to visit our Shenzhen factory. Contact us through our inquiry form, mention "Factory Visit" in your message, and we'll arrange a guided tour of our production lines, R&D labs, and quality inspection center.

  • Q How long has SZGH been in business?

    A
    SZGH was founded on November 19, 2013. With 13+ years in CNC and industrial automation, we hold 100+ patents and have been recognized as a China National High-Tech Enterprise since 2018.

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Address: Building 5, South Digital Innovation Industrial Base, No. 80 Puxia Road, Liuyue Community, Henggang Street, Longgang District, Shenzhen, Guangdong 518115, China
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