Views: 0 Author: Fannie Chen Publish Time: 2026-06-18 Origin: SZGH
Shenzhen Guanhong Automation Co., Ltd. (SZGH) CEO Fannie Chen has departed today with a team of technical engineers and a sales manager on a 13-day service mission to Central Asia, covering Uzbekistan and Kazakhstan from June 18 to June 30, 2026. The visit combines scheduled customer calls, hands-on machine debugging, CNC parameter configuration support, and on-site after-sales service — delivered directly at customers' production facilities across the two countries.
The trip marks SZGH's continued commitment to providing point-to-point local support to manufacturers in the Central Asian market, where demand for manufacturing automation upgrades among small and medium enterprises has grown steadily over the past two years.
The SZGH Central Asia service trip covers three core service activities at each customer location:
Machine commissioning and debugging — SZGH engineers bring hands-on expertise in SZGH CNC lathes, vertical machining centers, and industrial robot arms. For customers who have recently installed SZGH equipment, the on-site team handles final axis tuning, spindle calibration, tool offset setup, and first-part verification to ensure the machine is performing to specification before the team leaves the facility.
CNC parameter configuration and training — Many customers in developing manufacturing markets face challenges not with the equipment itself but with CNC programming and parameter configuration. The SZGH technical team works one-to-one with operators and maintenance engineers at each site, walking through the machine's CNC parameter structure, setting up the correct operating modes, and training the local team to handle routine adjustments independently after the visit.
After-sales troubleshooting — For existing SZGH customers experiencing performance questions or operational issues, the service team provides direct diagnosis and resolution at the customer's facility — not over video call or by air-shipping parts. When a customer in Tashkent or Almaty has a question about their SZGH machine, the answer on this trip comes from an engineer standing next to the machine.
Central Asia — Uzbekistan, Kazakhstan, Kyrgyzstan, Tajikistan, and Turkmenistan — is a region undergoing rapid industrial development. Manufacturing sectors across the five countries are actively upgrading their production equipment from older Soviet-era machine tools to modern CNC systems and automated production lines. SZGH has been serving customers in this region for several years, and the volume of installed SZGH equipment across Central Asia has grown to the point where in-person technical service delivery is both practical and necessary.
For buyers evaluating capital equipment — CNC lathes, machining centers, and industrial robots — after-sales support is consistently cited as one of the top decision factors alongside price and specifications. The question manufacturers in Uzbekistan and Kazakhstan ask when evaluating a Chinese equipment supplier is the same question buyers ask everywhere: What happens when something goes wrong?
SZGH's answer is to send the team. Not a parts box. Not a video call. The engineers.
This service structure reflects SZGH's positioning as a manufacturing automation upgrade expert for small and medium enterprises — a segment where buyers typically do not have large in-house CNC maintenance departments and rely heavily on the supplier's technical team for ongoing operational confidence.
While the primary stops on this trip are Uzbekistan and Kazakhstan, the service scope extends to customers across all five Central Asian countries. SZGH's regional customer base includes manufacturers in Kyrgyzstan, Tajikistan, and Turkmenistan, and the team's scheduling accommodates service inquiries from across the region during the June 18–30 window.
Customers in neighboring countries who wish to schedule a consultation, arrange a site visit, or discuss equipment needs during this service period are encouraged to contact the team directly through the channels below.
Date | Activity |
June 18 | Departure from Shenzhen — team en route to Uzbekistan |
June 18–24 | Uzbekistan — customer visits, machine debugging, after-sales service |
June 24–29 | Kazakhstan — customer visits, technical support, sales consultations |
June 30 | Return to Shenzhen |
SZGH engineers on this trip are qualified to service the full current product range, including:
CNC Lathes — SZGH-36J, SZGH-46J, SZGH-6150, SZGH-6180 series
CNC Milling Machine — SZGH-540, SZGH-650, SZGH-850
Vertical Machining Centers — VMC650, VMC850 series
Industrial Robot Arms — T-series, B-series, M-series 6-axis robot arms
CNC Controllers — CNC1000TDc series (2/3/4/5 axis lathe controllers)
If your facility runs any SZGH equipment and you are in Uzbekistan, Kazakhstan, or the broader Central Asia region, this is an opportunity to schedule direct technical support without the logistics of sending engineers from Shenzhen on a dedicated trip.
If you are an existing SZGH customer in Central Asia, or a manufacturer evaluating SZGH equipment, the team can arrange an on-site visit or in-person consultation during the June 18–30 window. Contact us with your location and service requirement as soon as possible to confirm scheduling — availability during the trip is limited.
Contact | Details |
Website |
Shenzhen Guanhong Automation Co., Ltd. (SZGH) is a CNC machine and industrial robot manufacturer headquartered in Shenzhen, China, with a robot manufacturing base in Dongguan. Founded in 2013, SZGH holds CE and ISO 9001 certification and has served manufacturers in 126 countries. SZGH specializes in manufacturing automation upgrade solutions for small and medium enterprises — from CNC lathes and vertical machining centers to 6-axis robot arms, collaborative robots, and integrated automation cells.
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